Resolved -
This incident has been resolved. All functionality has continued to operate as normal during the monitoring period.
Jan 10, 03:27 EST
Monitoring -
We have implemented a fix for the sporadic connection issues that customers on the US instances are encountering. We are actively monitoring the results.
Jan 9, 12:21 EST
Identified -
We have identified the issue causing sporadic platform connection issues. We are actively working on implementing the solution.
Jan 9, 11:41 EST